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You can beat the heat or cold …

Butler & Hewitt are a Panasonic Elite Dealer providing you with expert information and recommendations on the heat pump that best suits your needs. |
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| FAQ’s |
How does a Heat Pump work?
Heat pumps don’t generate heat in the way that other traditional forms of home heating do, instead they use an indoor and outdoor unit to draw warmth from the outside air and transfer it into your home. Reversing the action causes the unit to cool the air in your home, offering comfort during a long hot Hawke’s Bay summer.
Heat pumps HEAT in the winter, COOL in the summer, DEHUMIDIFY and FILTER the air.
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Why have Heat Pumps become so popular?
Heat pumps are safe, clean, economical, quiet, convenient, stylish, easily maintained, non-pollutant and ozone friendly. The rising popularity of heat pumps can be linked to any or all of these factors, call us to find out more.
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What different types of Heat Pumps are there?
There are a range of Heat Pumps and systems to suit your individual needs.
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High-Wall Type |
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Floor Console |
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Under Ceiling |
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Multi Systems |
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Cassettes |
A single room unit will effectively and efficiently heat a single area, whereas a Multi-system will use one outdoor unit to run multiple indoor units.
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What is an inverter?
Inverter systems save energy by using a variable controlled (speed) Compressor. The output is controlled to only provide the energy required to keep the room to the set temperature. By reducing the output required less power is used and this substantially reduces power consumption. Inverter control not only saves you money but also keeps you more comfortable.
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How do I know which Heat Pump System to choose?
Our unique New Zealand homes have many features that need to be taken into account when selecting a heat pump solution. These include your home location, climate, position, design, building construction, window areas, ceiling heights, insulation levels and air flow.
We are here to help you make the best decision to suit your needs and your budget, we can provide an on-site survey of your property and give a professional reccommendation of the best solution for you.
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How much does a Heat Pump cost to run?
This depends on how much heating/cooling is required, however a well designed and installed system can deliver at least $3 worth of heat for every dollar spent*. The cost of using a heat pump for your home heating is about a quarter the cost of electric heating and about a third of the cost of gas.
*Data taken from the Consumer NZ website - updated May 4 2007
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Are Heat Pumps Reliable?
Heat pumps are extremely reliable. They use the same process as a home refirgerator or freezer and have the same level of dependability and life expectancy. Panasonic Heat Pumps come with a 5 Year manufacturer's warranty.
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What is a Heat Pump Energy Star Rating?
All Heat Pumps that are sold in New Zealand are required to have a star rating and must meet a Minimum Energy Performance Standard (MEPS).
The MEPS (Minimum Energy Performance Standard) for New Zealand is a COP (Coefficient of Performance) (Heating) and EER (Energy Efficiency Rating) (Cooling) of 2.3. All appliances that reach this level are awarded 2 stars. For every .3 increase in either the COP or EER the appliance receives another star.
All Heat Pumps have two star ratings, one for heating and one for cooling. The more stars the more energy efficient.
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How much will it cost?
Because each home is unique, the installed cost of a heat pump is different for each home and will depend on the size and type of heat pump and the position of the outdoor compressor unit.
Contact us for a NO OBLIGATION FREE QUOTE now. No pressure, no hassle. We can provide an accurate quote, so you wont have to wonder any more!
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Are Heat Pumps recommended for allergy and asthma sufferers?
Heat pumps can provide a controlled steady climate in your home with clean dry circulating air. A cold, damp, poorly ventilated home can suffer from condensation, mould, mildew, airborne spores and mites. Panasonic Heat Pumps have high quality filters to clean and deodorise the air in your home. The Panasonic Heat Pump range has a selection of filters to suit your requirements.
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