Hawke's Bay Heat Pump & Appliance Specialists
Quality local service you can trust. From new installations to expert repairs, we've got you covered.
Welcome to Butler & Hewitt
Serving the Hawke's Bay community for over 48 years, we specialise in the installation, servicing, and repair of all major household appliances and heat pump systems. Building on our decades of technical experience, we are also now offering specialised solutions in hot water heat pump technology to help our clients achieve greater energy efficiency at home.
We know how disruptive a breakdown can be. That's why we pride ourselves on providing reliable, efficient service to get your home back up and running as quickly as possible. Whether it's a fridge, dishwasher, or your home's climate control, you can count on our expert team for specialised care.
Elite Panasonic Heat Pump Specialists | Appliance Sales, Service & Repairs
Our mission is to provide solutions across every service we offer. With experienced technicians on the road and a dedicated workshop and administrative team, Butler & Hewitt delivers a standard of care backed by years of knowledge.
We maintain long-standing relationships with a vast range of leading manufacturers and retailers, giving us direct access to specialised technical assistance and a comprehensive supply of parts. This ensures your repairs are completed with the highest level of factory-backed support, ensuring you get the right fix with the best service available in Hawke's Bay.
Unsure if your appliance is worth repairing? Ask us for a quick assessment. If a replacement is the better option, we can facilitate the purchase of a suitable model and have it delivered and installed by our qualified technicians.
Experience where it counts
As a family-owned and operated business, our leadership provides a unique depth of technical oversight. Our owner is a fully qualified electrician with extensive experience across the residential, commercial, and industrial sectors both in New Zealand and abroad. As Elite Panasonic Specialists, we offer precision servicing and comprehensive after-sales support to ensure your heating/cooling system and hot water heat pumps perform at their peak.
Complementing this leadership, our appliance service manager brings an exceptional technical background to the team. From laundry to kitchen home appliances, every repair is handled with expert precision and a deep understanding of complex appliance mechanics.
Safety and performance are our top priorities. We are diligent in identifying potential hazards and upholding industry standards to ensure our clients and staff are well-protected. Supporting our technicians on the road, our approachable office team manages day-to-day operations to ensure your experience with Butler & Hewitt is seamless, prompt, and professional from start to finish.
We service, sell
& install
| ✓ REFRIGERATORS | ✓ WASHING MACHINES |
| ✓ RANGES | ✓ DRYERS |
| ✓ WALL OVENS | ✓ WASTE DISPOSALS |
| ✓ DISHWASHERS | ✓ PANASONIC HEAT PUMPS |
Check Our Services
Get in contact today!
Serving Napier, Hastings and the wider Hawke's Bay region since 1978, we provide expert solutions for all your domestic needs. Call us for an obligation-free quote, and we'll visit your home for a professional consultation.
